While walk-ins may occasionally be available, advance booking is strongly recommended to secure your preferred mission, date, and time. Weekend and evening escape room experiences in Scarborough often book quickly, especially for larger groups, birthdays, and corporate team-building events.

In order to be considered “on time,” you MUST arrive 15 minutes prior to your scheduled mission time to complete our waivers and receive your mission instructions. Late arrivals will be admitted, but because each game is a 60 minute session you will end up with less time to complete your mission.

Please note – No refunds will be offered for late arrivals or no-shows.

No. The entry door into your mission is also an emergency exit, your safety is our primary concern here at The Imaginarium. So for safety purposes, the main door to your mission is never locked and you can leave through that door at any time for any reason.

A credit card is required to confirm a reservation online or by phone. Deposit of one admission is needed to complete your reservation.

Remaining balance due can be paid onsite prior to game play or online through confirmation email.

Each room has a different set of requirements, including minimum and maximum players, but for the most enjoyable experience, we recommend larger teams of 4 to 10 people.

If you can’t make your reservation or need to make any changes to it, please notify us 24 hours prior to your scheduled mission launch for a full refund. There will be no refunds for no shows, reduced players or cancellations within 24 hours of the scheduled mission. Any large party  events (corporate, birthday parties, etc.) MUST give us 72 hours notice in order to accommodate any changes, add-ons or to cancel their mission.  Cancellation within 72 hours will be subject to 50% cancellation fee.

We recommend that if you have some health conditions like a pacemaker, epilepsy, suffer from claustrophobia, anxiety and, or if you are pregnant this might not be the game for you. If you have a physical disability we kindly ask you to contact our staff when booking so we can prepare the appropriate accommodations for you and your group to enjoy the adventure!

Good question! While we’d like as many people as possible to enjoy our missions, participants must be at least 12 years old to play. And with that, players between the ages of 12-13 must be accompanied into the games by one adult 18+. Those 14–17 do not require an adult to be in the room to play but we do ask one adult 18+ to be present to sign the waiver prior to playing. If you are playing as a family and have some children under the age requirement please call us to discuss accommodations.

Well…who’s hot right now? Just kidding. Clothing should be loose and comfortable – and something you wouldn’t mind getting a little dirty.

Better to stay home or the bar you were at!  We have a zero tolerance policy regarding participants entering the premises under the influence of alcohol or any mind-altering drugs  —  Remember, our staff reserves the right to refuse entry if they feel you or anyone in your party is under the influence.

Absolutely. The Imaginarium offers immersive escape room experiences for corporate team-building events, staff outings, and group activities in Scarborough and Toronto.

The Imaginarium is located at 1510 Birchmount Rd #304 in Scarborough, Ontario, near Toronto’s east end.